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There is no getting away from the fact that accidents do happen. When they do, things can escalate quite quickly - especially when brickwork and garage doors are involved.
Unfortunately, in the case of the project, the customer had an accident when they reversed their vehicle into the central pier between the two openings, resulting in damage to the doors and the brickwork supporting them.
Once it had been established that no one was hurt, attention turned to making the structure safe and assessing any damage to the doors.
Making the Structure Safe First
Damage to the central pier meant it wasn’t something that could simply be worked around. That brickwork plays a critical role in the stability of the garage by supporting the load above each opening.
For that reason a qualified local builder was appointed to:
- Remove the damaged brickwork
- Rebuild the central pier
- Ensure the whole building was structurally sound and properly aligned
Only once that work had been completed and the builders were confident that the openings were square and secure did we return to site.
Supply and Fitting a New Matching Pair
With the brickwork having been restored, we supplied and fitted a replacement matching pair of Garador Windsor garage doors.
Because the original installation had been disturbed, it was important to review the measurements and alignment of the doors. Even a slight movement in brickwork can affect how the canopy door sits and operates.
Upon returning to the site we:
- Re-checked all structural measurements
- Ensured that both openings were true and level
- Installed the new garage doors
- Carefully aligned, balanced and tensioned the mechanisms
- Tested operation repeatedly to ensure smooth and consistent movement
We always take our time to ensure that every canopy door is properly balanced. If they are even slightly out, a customer will be able to feel it in the opening action.
Restoring Appearance and Function
The completed installation looks exactly as intended - two clean, symmetrical doors sitting neatly within the rebuilt brickwork.
But most importantly, the installation is:
- Safe
- Structurally sound
- Smooth to operate
- Properly aligned
- Built to last
Looking at it from the driveway, you would never know that there had been an accident. For the homeowner, that’s the outcome that really matters - everything back to normal visually and practically.
Why This Type of Job Matters
This type of job isn’t about “selling a new door”. They are about:
- Assessing whether the existing installation is safe
- Working in partnership with other trusted local trades
- Recognising and prioritising structural repairs
- Installing only once conditions allow
Having supplied and installed garage doors across Norfolk and Suffolk for over 35 years, we have built up a wealth of valuable experience that allows us to support our customers when things haven’t gone to plan.
Need Advice After Garage Door Damage?
If your garage door has been damaged, whether that be from an impact, general wear and tear, or structural movement - your first step is always to seek an honest assessment.
We’re happy to visit your property and check the installation. Our experienced team can then advise on the safest and most sensible next steps.
To book a survey, simply contact us 01603 787069 or sales@autodoorsandgates.co.uk.