Fully Operational Showroom: Sweet Briar Industrial estate, Norwich, NR3 2BS

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Automated Garage Doors and Gates Ltd

Complaint Handling Policy

At Automated Garage Doors, we strive to offer you the best quality products and a high standard of customer service. Any complaint we receive is viewed as an opportunity to learn and improve. If you are not completely satisfied with the product or service that you have received from us, we ask that you contact us as soon as possible.

You can contact us in the following ways:





You can speak to one of our sales team by calling 01603 787069

You can email your complaint to sales@autodoorsandgates.co.uk

You can send us details of your complaint to Automated Garage Doors, Sweet Briar Industrial Estate, Norwich, Norfolk, NR3 2BS

You can speak to us in person by visiting our showroom at the address listed above. Our showroom is open Monday to Friday between 08:00 and 17:00, and between 09:00 and 12:00 on Saturday. We are closed on Sundays.

Alternative Dispute Resolution

It is our aim to resolve all complaints quickly and fairly. However, if you don’t feel that our internal complaints procedure has fully resolved your complaint, you can access the Online Dispute Resolution platform by clicking here.